We’re an IT company: you’d expect us to say that we take information security seriously – and we do.
We don’t think you should have to take our word for it, so back in 2014 we embarked upon the journey to certification under ISO27001:2013, the Information Security standard. We examined, refined, documented and tested every aspect of Information Security, both within Tiger Computing and extending to how we manage and support our clients’ systems. In May 2015, we put ourselves to the test. We were independently audited and were assessed and certified as meeting the requirements of ISO27001:2013.
It means that you can rest assured that we take Information Security seriously; that we will continue to refine and improve our Information Security policies; and that we will be independently audited annually to confirm that we are maintaining the required high standards of ISO27001:2013.
We will continue to grow our support, management and monitoring infrastructure to ensure that our clients have the very best availability of your systems – and we’ll continue building our team of the best Linux experts in the UK.
Our standard support contracts cover the following Linux distributions:
Generally we only support the current release(s) of those distributions, however, if you have specific version requirements or you would like to discuss support of another distribution, please do contact us.
Yes, we do.
Please see the Support Packages page.
No, you can put each server on the support level that’s right for that server.
There’s no minimum term, but we do ask that if you terminate your support contract, you give 30 days’ notice to end at the end of a calendar month.
No. However, we do have partnerships with reputable specialist Windows support companies, and we can offer you a “one stop” support service for both Linux and Windows that is backed by one of those companies.
Yes, please contact us for full details.
All of our support contracts include backup of system configuration information every night. We also offer backups of user data as an additional service.
Call us on 01600 483 484 or email us at email@example.com
Yes, and we’ll try hard to match your industry with an existing client or two for you to talk to. You may like to read what our clients say about us.
We prefer straight answers to direct questions. If it helps, Tiger Computing offers a rich user support experience to enterprises harnessing the power of the Open Source paradigm.
Please contact us by email or call 01600 483 484 and we’ll do our best to answer your question.
We have been using Tiger Computing for more than 10 years and they have provided us a server with 100% up time and off site backups. Their technical support has been second to none. I highly recommended them to anyone who needs trouble free IT.– MIKE VINCE, MANAGING DIRECTOR (MONODE)