ISO27001:2013
Certified Supplier

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We're an ISO27001:2013 Certified Supplier

Contact our support team today 01600 483 484 or info@tiger-computing.co.uk

ISO27001 Certified Supplier

24/7 Proactive System Monitoring

Trend Monitoring

Log Monitoring

Server Configuration Backup

Configuration Management

Industry Best Practice Support

Support Level Flexibility

Email Support

Unlimited Incidents Per Month

System Tuning

Telephone Support

Minimum Term

Support Hours

Security Updates Installed

Operating System Upgrades

Response Time for Critical Issues

Priority Response

Guaranteed Uptime

Guaranteed Fix Time

User Data Backups

Economy

Ideal for small companies and start-ups

none

09:00 – 17:00, Monday to Friday

Between 09:00 – 17:00, Monday to Friday

Between 09:00 – 17:00, Monday to Friday

Optional Extra

Business

For established businesses that rely on Linux

Including identifying application bottlenecks

none

08:00 – 18:00, Monday to Friday

Between 17:00 - 18:00, Monday to Friday

Between 08:00 - 20:00, Monday to Friday

1 hour

Optional Extra

MOST POPULAR PACKAGE

Premier

For mission-critical Linux servers

Including identifying application bottlenecks

none

24 hours a day, 7 days a week

Between 18:00 and 19:00, Monday to Friday, or by arrangement

Between 08:00 – 20:00, Monday to Friday, or by arrangement

10 minutes

Available with Premier+ Support

Available with Premier+ Support

Optional Extra

You might also like to look at our Linux support Frequently Asked Questions.

Quote

We have been using Tiger Computing for more than 10 years and they have provided us a server with 100% up time and off site backups. Their technical support has been second to none. I highly recommended them to anyone who needs trouble free IT.

– MIKE VINCE, MANAGING DIRECTOR (MONODE)
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