}

We're an ISO27001:2013 Certified Supplier

Economy

Ideal for small companies and start-ups

Business

For established businesses that rely on Linux

Premier

For mission-critical Linux servers
ISO27001 Certified Supplier i
24/7 Proactive System Monitoring i
Trend Monitoring i
Log Monitoring i
Server Configuration Backup i
Configuration Management i
Industry Best Practice Support
Support Level Flexibility
Email Support
Unlimited Incidents Per Month i
System Tuning i Including identifying application bottlenecksIncluding identifying application bottlenecks
Telephone Support
Minimum Term i nonenonenone
Support Hours09:00 – 17:00, Monday to Friday08:00 – 18:00, Monday to Friday24 hours a day, 7 days a week
Security Updates InstalledBetween 09:00 – 17:00, Monday to FridayBetween 17:00 - 18:00, Monday to FridayBetween 18:00 and 19:00, Monday to Friday, or by arrangement
Operating System Upgrades i Between 09:00 – 17:00, Monday to FridayBetween 08:00 - 20:00, Monday to FridayBetween 08:00 – 20:00, Monday to Friday, or by arrangement
Response Time for Critical Issues1 hour10 minutes
Priority Response
Guaranteed UptimeAvailable with Premier+ Support
Guaranteed Fix TimeAvailable with Premier+ Support
User Data Backups i Optional ExtraOptional ExtraOptional Extra
Most Popular Package

 

You might also like to look at our Linux support Frequently Asked Questions.

Secure. Reliable. Scalable.

If that doesn't describe your current Linux systems, check out our FREE Linux Survival Guide to help you get your systems up to scratch today!
  • This field is for validation purposes and should be left unchanged.
Quote

We’ve been relying on Tiger Computing for our Linux support for a few years now. They are an absolute dream to work with: highly knowledgeable, friendly and extremely competent.

IT support done the way it should be.

– Dr Ross Fraser, Head of Bioinformatics at Synpromics Ltd
Home Quote

Enquire about our Linux Support Packages

Contact us to discuss any of our Linux Support packages in further detail.

Contact Us